911 Operator Templates

911 Operator Templates

There is a huge number of templates that someone in the 911 Operator role uses in their daily work. In this article, we’ll outline the main templates they use.

Documents & Spreadsheets

These templates are some of the most commonly used templates by a 911 Operator. Documents are often built in tools like Word, Google Docs, Notion & others while spreadsheets are often built in Excel, Google Sheets, Airtable & others.

1. Incident Report Template
2. Call Log Template
3. Dispatch Log Template
4. Shift Schedule Template
5. Training Record Template
6. Equipment Inventory Template
7. Performance Evaluation Template
8. Monthly Statistics Template
9. Emergency Response Plan Template
10. Staff Contact List Template

Reports

Reports are often prepared by a 911 Operator to track business performance for themselves or for their management team. They can be created in a variety of tools and can be static or dynamic templates.

1. Call Volume Report
2. Response Time Report
3. Call Type Report
4. Location Report
5. Shift Activity Report
6. Equipment Usage Report
7. Personnel Performance Report
8. Incident Report
9. Dispatch Log Report
10. Training Report

SOPs

At the heart of businesses with solid systems and processes are SOPs (standard operating procedures). These should be living documents that outline what a 911 Operator does and how they do it.

1. Call Handling SOP
2. Emergency Dispatch SOP
3. Medical Assistance SOP
4. Fire Response SOP
5. Law Enforcement Support SOP
6. Crisis Intervention SOP
7. Hazardous Material Incident SOP
8. Missing Persons SOP
9. Traffic Control SOP
10. Equipment Maintenance SOP

Presentations

911 Operator presentations can be delivered either to internal or external stakeholders. Often created in tools like PowerPoint, Google Slides, Canva, Adobe or others, they are important for visually communicating important business information.

1. Monthly Incident Report
2. Training and Development Overview
3. Emergency Response Procedures
4. Call Volume Analysis
5. Public Safety Awareness Campaign Update

Legal Docs

There are several key times when a 911 Operator needs to create and complete legal documents. By using templates set up as documents, signable PDFs or esignature software templates, they can speed up this process.

1. Incident Report Template
2. Call Log Template
3. Dispatch Log Template
4. Witness Statement Template
5. Incident Follow-up Template

Health & Safety Templates

Health & Safety templates for a 911 Operator ensure that the correct forms are completed to protect from harm and record any incidents at work.

1. Incident Report Template
2. Emergency Evacuation Plan Template
3. Workplace Safety Inspection Checklist Template
4. Personal Protective Equipment (PPE) Assessment Template
5. Health and Safety Training Attendance Record Template

Calendars

Setting up 911 Operator calendars ensures that they can visually see what’s coming up and plan events successfully.

1. Monthly Shift Schedule Calendar
2. Training and Development Calendar
3. Vacation and Time-Off Request Calendar
4. Equipment Maintenance and Inspection Calendar
5. Emergency Preparedness and Response Calendar

Invoice Templates

Several types of 911 Operator invoice templates can be used and these are generally set up as Word docs, PDFs or accounting software templates.

1. Monthly Dispatch Services Invoice
2. Emergency Response Equipment Rental Invoice
3. Overtime and Shift Differential Invoice
4. Training and Certification Invoice
5. Administrative and Support Services Invoice

Survey Templates

For a 911 Operator to get insights related to the work they do, they need to send out 911 Operator surveys. These templates can be set up as documents, fillable PDFs or survey software templates.

1. Monthly Call Quality Survey
2. Customer Satisfaction Survey
3. Response Time Survey
4. Training Effectiveness Survey
5. Equipment Performance Survey

Meeting Agendas

Having premade 911 Operator meeting agenda and meeting notes templates can save time and ensure you run efficient meetings. They are usually set up in tools like Word, Google Docs, Notion & others.

1. Monthly Staff Meeting
2. Training and Development Meeting
3. Incident Review Meeting
4. Equipment and Technology Update Meeting
5. Emergency Preparedness Meeting

Budget Templates

To manage finances well, a 911 Operator would need to have budget templates they can used on a monthly, quarterly and yearly basis.

1. Monthly Operating Budget Template
2. Personnel Budget Template
3. Equipment and Supplies Budget Template
4. Training and Development Budget Template
5. Emergency Response Budget Template

Dashboards

Dashboards are a useful way for a 911 Operator to monitor business performance and they can be set up as static documents or dynamic online documents/views.

1. Call Volume Dashboard
2. Response Time Dashboard
3. Incident Type Dashboard
4. Geographic Distribution Dashboard
5. Staffing and Shift Coverage Dashboard

Proposal Templates

For bidding or requesting work, a 911 Operator needs a boilerplate proposal template that they can use over and over again. These templates can be set up as documents, fillable PDFs or proposal software templates.

1. Monthly Training Proposal
2. Equipment Upgrade Proposal
3. Staffing Enhancement Proposal
4. Community Outreach Proposal
5. Technology Improvement Proposal

Get Your Template Made

We’ve brought together some of the best template builders in the world to help people like you get your templates built. We’ve seen that using a solid set of templates in business will help you streamline your systems and processes. Whether you’d like your 911 Operator templates built in Word, Google Docs, Excel, Google Sheets, PDF, Notion, Airtable, Canva, PowerPoint or other software, we’re here to help. Request your template and we’ll get your request in the hands of a 3D Animator Template designer.