There is a huge number of templates that someone in the Freelance Digital Community Manager role uses in their daily work. In this article, we’ll outline the main templates they use.
Documents & Spreadsheets
These templates are some of the most commonly used templates by a Freelance Digital Community Manager. Documents are often built in tools like Word, Google Docs, Notion & others while spreadsheets are often built in Excel, Google Sheets, Airtable & others.
1. Monthly Content Calendar
2. Social Media Analytics Report
3. Community Engagement Tracker
4. Weekly Social Media Post Schedule
5. Customer Support Ticket Log
6. Monthly Performance Dashboard
7. Influencer Collaboration Proposal
8. Social Media Crisis Communication Plan
9. Monthly Newsletter Template
10. Social Media Campaign Brief
Reports
Reports are often prepared by a Freelance Digital Community Manager to track business performance for themselves or for their management team. They can be created in a variety of tools and can be static or dynamic templates.
1. Social Media Engagement Report
2. Content Performance Report
3. Community Growth Report
4. Customer Support Ticket Report
5. Website Traffic Report
6. Email Marketing Campaign Report
7. Influencer Outreach Report
8. Brand Reputation Report
9. Competitor Analysis Report
10. Monthly Analytics Summary Report
SOPs
At the heart of businesses with solid systems and processes are SOPs (standard operating procedures). These should be living documents that outline what a Freelance Digital Community Manager does and how they do it.
1. Social Media Content Creation SOP
2. Community Engagement SOP
3. Crisis Management SOP
4. Social Media Analytics SOP
5. Content Calendar Management SOP
6. Influencer Collaboration SOP
7. Customer Support SOP
8. Social Media Advertising SOP
9. Brand Reputation Management SOP
10. Reporting and Analysis SOP
Presentations
Freelance Digital Community Manager presentations can be delivered either to internal or external stakeholders. Often created in tools like PowerPoint, Google Slides, Canva, Adobe or others, they are important for visually communicating important business information.
1. Monthly Social Media Analytics Report
2. Community Engagement Strategy Presentation
3. Content Calendar and Campaign Overview
4. Influencer Marketing Proposal
5. Crisis Management Plan
Legal Docs
There are several key times when a Freelance Digital Community Manager needs to create and complete legal documents. By using templates set up as documents, signable PDFs or esignature software templates, they can speed up this process.
1. Non-Disclosure Agreement (NDA)
2. Service Agreement
3. Content Release Form
4. Copyright License Agreement
5. Social Media Influencer Agreement
Health & Safety Templates
Health & Safety templates for a Freelance Digital Community Manager ensure that the correct forms are completed to protect from harm and record any incidents at work.
1. Risk Assessment Template
2. Incident Report Template
3. Emergency Evacuation Plan Template
4. Health and Safety Training Record Template
5. Personal Protective Equipment (PPE) Checklist Template
Calendars
Setting up Freelance Digital Community Manager calendars ensures that they can visually see what’s coming up and plan events successfully.
1. Content Calendar:
2. Social Media Calendar:
3. Editorial Calendar:
4. Project Calendar:
5. Meeting Calendar
Invoice Templates
Several types of Freelance Digital Community Manager invoice templates can be used and these are generally set up as Word docs, PDFs or accounting software templates.
1. Monthly Social Media Management Invoice
2. Content Creation and Curation Invoice
3. Community Engagement and Moderation Invoice
4. Analytics and Reporting Invoice
5. Ad Campaign Management Invoice
Survey Templates
For a Freelance Digital Community Manager to get insights related to the work they do, they need to send out Freelance Digital Community Manager surveys. These templates can be set up as documents, fillable PDFs or survey software templates.
1. Monthly Customer Satisfaction Survey
2. Social Media Engagement Survey
3. Website User Experience Survey
4. Content Relevance Survey
5. Community Feedback Survey
Meeting Agendas
Having premade Freelance Digital Community Manager meeting agenda and meeting notes templates can save time and ensure you run efficient meetings. They are usually set up in tools like Word, Google Docs, Notion & others.
1. Monthly Team Meeting
2. Content Planning Meeting
3. Social Media Strategy Meeting
4. Performance Review Meeting
5. Client Update Meeting
Budget Templates
To manage finances well, a Freelance Digital Community Manager would need to have budget templates they can used on a monthly, quarterly and yearly basis.
1. Monthly Income and Expenses Template
2. Client Billing Template
3. Marketing and Advertising Budget Template
4. Social Media Content Calendar Template
5. Professional Development and Training Budget Template
Dashboards
Dashboards are a useful way for a Freelance Digital Community Manager to monitor business performance and they can be set up as static documents or dynamic online documents/views.
1. Social Media Engagement Dashboard
2. Customer Support Ticket Dashboard
3. Website Traffic and Conversion Dashboard
4. Email Marketing Performance Dashboard
5. Brand Reputation and Sentiment Dashboard
Proposal Templates
For bidding or requesting work, a Freelance Digital Community Manager needs a boilerplate proposal template that they can use over and over again. These templates can be set up as documents, fillable PDFs or proposal software templates.
1. Monthly Social Media Strategy Proposal
2. Content Creation and Management Proposal
3. Community Engagement and Moderation Proposal
4. Analytics and Reporting Proposal
5. Crisis Management and Reputation Repair Proposal
Get Your Template Made
We’ve brought together some of the best template builders in the world to help people like you get your templates built. We’ve seen that using a solid set of templates in business will help you streamline your systems and processes. Whether you’d like your Freelance Digital Community Manager templates built in Word, Google Docs, Excel, Google Sheets, PDF, Notion, Airtable, Canva, PowerPoint or other software, we’re here to help. Request your template and we’ll get your request in the hands of a 3D Animator Template designer.