Guest Service Supervisor Templates

Guest Service Supervisor Templates

There is a huge number of templates that someone in the Guest Service Supervisor role uses in their daily work. In this article, we’ll outline the main templates they use.

Documents & Spreadsheets

These templates are some of the most commonly used templates by a Guest Service Supervisor. Documents are often built in tools like Word, Google Docs, Notion & others while spreadsheets are often built in Excel, Google Sheets, Airtable & others.

1. Daily Shift Report
2. Guest Complaint Log
3. Employee Schedule
4. Monthly Budget Spreadsheet
5. Performance Evaluation Form
6. Guest Satisfaction Survey
7. Inventory Checklist
8. Training Manual
9. Incident Report Form
10. Weekly Sales Report

Reports

Reports are often prepared by a Guest Service Supervisor to track business performance for themselves or for their management team. They can be created in a variety of tools and can be static or dynamic templates.

1. Occupancy Report
2. Revenue Report
3. Guest Satisfaction Report
4. Front Desk Performance Report
5. Housekeeping Efficiency Report
6. Food and Beverage Sales Report
7. Maintenance and Repairs Report
8. Staff Attendance Report
9. Marketing Campaign Effectiveness Report
10. Complaints and Resolutions Report

SOPs

At the heart of businesses with solid systems and processes are SOPs (standard operating procedures). These should be living documents that outline what a Guest Service Supervisor does and how they do it.

1. Guest Check-In SOP
2. Guest Check-Out SOP
3. Room Cleaning SOP
4. Concierge Services SOP
5. Complaint Handling SOP
6. Front Desk Operations SOP
7. Reservation Management SOP
8. Breakfast Service SOP
9. Safety and Security SOP
10. Staff Training and Development SOP

Presentations

Guest Service Supervisor presentations can be delivered either to internal or external stakeholders. Often created in tools like PowerPoint, Google Slides, Canva, Adobe or others, they are important for visually communicating important business information.

1. Monthly Sales Report Template
2. Staff Training Presentation Template
3. Customer Satisfaction Survey Results Template
4. Performance Review Presentation Template
5. Monthly Operations Update Template

Legal Docs

There are several key times when a Guest Service Supervisor needs to create and complete legal documents. By using templates set up as documents, signable PDFs or esignature software templates, they can speed up this process.

1. Employment Agreement Template
2. Incident Report Template
3. Guest Complaint Form Template
4. Non-Disclosure Agreement Template
5. Performance Evaluation Template

Health & Safety Templates

Health & Safety templates for a Guest Service Supervisor ensure that the correct forms are completed to protect from harm and record any incidents at work.

1. Incident Report Template
2. Safety Inspection Checklist Template
3. Employee Training Record Template
4. First Aid Kit Inventory Template
5. Emergency Evacuation Plan Template

Calendars

Setting up Guest Service Supervisor calendars ensures that they can visually see what’s coming up and plan events successfully.

1. Monthly Staff Schedule Calendar
2. Event and Conference Calendar
3. Room Occupancy Calendar
4. Maintenance and Housekeeping Calendar
5. Marketing and Promotions Calendar

Invoice Templates

Several types of Guest Service Supervisor invoice templates can be used and these are generally set up as Word docs, PDFs or accounting software templates.

1. Room Rental Invoice
2. Food and Beverage Invoice
3. Event Space Rental Invoice
4. Laundry and Housekeeping Invoice
5. Miscellaneous Charges Invoice

Survey Templates

For a Guest Service Supervisor to get insights related to the work they do, they need to send out Guest Service Supervisor surveys. These templates can be set up as documents, fillable PDFs or survey software templates.

1. Guest Satisfaction Survey
2. Staff Performance Survey
3. Facilities and Amenities Survey
4. Food and Beverage Survey
5. Event Feedback Survey

Meeting Agendas

Having premade Guest Service Supervisor meeting agenda and meeting notes templates can save time and ensure you run efficient meetings. They are usually set up in tools like Word, Google Docs, Notion & others.

1. Monthly Staff Meeting
2. Performance Review Meeting
3. Training and Development Meeting
4. Departmental Planning Meeting
5. Customer Feedback Meeting

Budget Templates

To manage finances well, a Guest Service Supervisor would need to have budget templates they can used on a monthly, quarterly and yearly basis.

1. Monthly Revenue Budget Template
2. Payroll Budget Template
3. Operating Expenses Budget Template
4. Marketing and Advertising Budget Template
5. Capital Expenditure Budget Template

Dashboards

Dashboards are a useful way for a Guest Service Supervisor to monitor business performance and they can be set up as static documents or dynamic online documents/views.

1. Occupancy Dashboard
2. Revenue Dashboard
3. Guest Satisfaction Dashboard
4. Staff Performance Dashboard
5. Sales and Marketing Dashboard

Proposal Templates

For bidding or requesting work, a Guest Service Supervisor needs a boilerplate proposal template that they can use over and over again. These templates can be set up as documents, fillable PDFs or proposal software templates.

1. Monthly Marketing Proposal
2. Staff Training Proposal
3. Guest Satisfaction Improvement Proposal
4. Revenue Enhancement Proposal
5. Operational Efficiency Proposal

Get Your Template Made

We’ve brought together some of the best template builders in the world to help people like you get your templates built. We’ve seen that using a solid set of templates in business will help you streamline your systems and processes. Whether you’d like your Guest Service Supervisor templates built in Word, Google Docs, Excel, Google Sheets, PDF, Notion, Airtable, Canva, PowerPoint or other software, we’re here to help. Request your template and we’ll get your request in the hands of a 3D Animator Template designer.